MIAMI – February 24, 2022
Travel Professional New
Viva Wyndham Resorts, a collection of all-inclusive resorts located in the Caribbean, including Mexico, the Dominican Republic, and Bahamas, today announced its guests can enjoy new peace of mind benefits, including superior safety protocols, flexible travel options with a best price guarantee, and convenient, onsite COVID-19 testing across all its properties.
As a negative COVID test result is required for boarding international flights, Viva Wyndham Resorts is now offering affordably priced, onsite COVID testing from reliable service providers with guaranteed 48–72 hours turnaround times (varies per destination). Guests can also feel safe knowing there are onsite medical clinics staffed 24/7 with doctors and nurses, should medical attention be required.
“International travelers are paying hundreds of extra dollars and spending hours being inconvenienced by having to pause their vacation and venture offsite to get their re-quired testing completed. At Viva Wyndham Resorts, we have eliminated that disruption to our guest’s vacation so that they can spend more time relaxing and enjoying the countless amenities we have to offer” said Amanda Santana, Viva Wyndhams Executive Vice President of Sales and Marketing. “Our new onsite testing also complements our best rate guarantee and flexible travel offerings, saving guests time and money and providing total peace of mind”
Viva Wyndham flexible travel solutions also include no change fees and free cancellations within 72 hours of departure with direct bookings. In those instances, the resort will provide a full refund on the land portion of a guests stay. If they cancel within 24-48 hours before their stay, Viva Wyndham will provide a partial refund that varies by property and the length of stay, typically one night for bookings that are 7 nights or less, and 2 nights for bookings that are 7 nights or more. This policy is not applicable when booking any non-refundable rate travel Furthermore, guests can feel at ease knowing Viva Wyndham Resorts have received industry leading certifications for upholding the highest standards in COVID-19 prevention protocols from organizations like CRISTAL PosiCheck and the Clean 8 Pristine Health 8 Safety Program. Every Viva Wyndham property has also implemented superior safety protocols that include social distancing, wide open spaces, digital menus at all restaurants, deep cleaning and sterilization of all rooms and common areas,along with regular hygiene checks. The resorts have also implemented controlled resort capacity to limit the number of guests allowed onsite at one time, along with temperature checks for staff. Likewise, all employees wear protective face coverings and hand sanitizer is readily available throughout the properties
re information or to make reservations, visit www. vivaresorts.com and www. facebook.com/vivaresorts
About Viva Wyndham Resorts
Viva Wyndham Resorts express a passion for life throughout the brand allinclusive resorts located in the Caribbean, including Mexico, Dominican Republic, and the Bahamas. Tropical settings that collaborate with the local environment and feature choice amenities complemented by onsite entertainment, allow the brand and its multilingual staff to create unique and memorable experiences for guests. Furthermore, Viva Wyndham Resorts strives to protect local natural habitats, surrounding environments and cultures through green programs at each resort. Viva Resorts, Viva Wyndham Resorts parent company, has 34 years of experience developing, managing, and
marketing hotels in the Caribbean. Its portfolio includes Club Viva for Members Only and its V Collection, which is dedicated to alkinclusive, adult-only properties. For more information, visit www.vivaresorts.com
About Viva Wyndham Resorts COVID-19 Response Plan
Viva Wyndham Resorts has implemented a meticulous COVID-19 response plan, adopting the guidelines and recommendations of the World Health Organization (WHO), local health departments and its partner Cristal International Standards (CIS). CIS is a UK-based company and global leader in systems and services for brand quality, standards management, and related-risk management. It employs one of the largest groups of quality, hygiene and health and safety experts worldwide and boasts more than two decades in the field. The company provides POSI-Check, an audit solution for the Prevention of the Spread of Infection in the Hospitality Sector, under which Viva Wyndham Resorts will be certified.
